MYCOM OSI provides the complete spectrum of services required for a successful and timely deployment of the MYCOM OSI Next Generation solutions in the areas of Performance Management, Fault Management, Service Management, Automation & Orchestration, and Network Analytics. MYCOM OSI also offers post-deployment services to help customers fully benefit from these industry-leading solutions.
The unique MYCOM OSI Integration and Consultancy Services offering is built upon unrivalled telecommunications expertise, extensive CSP engagements and years of Service Assurance system (OSS) and MYCOM OSI product experience.
The MYCOM OSI Professional Services team designs and delivers best-in-class solutions based on its market-leading product portfolio. The team utilizes a proven project planning and implementation methodology, which can be tailored to meet customer needs as part of an overall delivery or standalone deployment.
Services are designed for successful solution deployment in complex environments, and may also involve the MYCOM OSI Product Management and R&D teams. By deploying solutions in an iterative manner, the MYCOM OSI Professional Services team helps customers benefit from these solutions as early as possible.
The MYCOM OSI Professional Services team has vast domain knowledge and years of experience in multi-vendor and multi-technology network management, reporting and optimization. The team offers services that add value to MYCOM OSI solution deployments, including best-practices, KPI reporting, and decision support.
System integration, for example north/south-bound interfacing with Element Management Systems and other OSS/BSS components, is also covered based on methodologies proven in several deployments. The unique combination of best-in-class solutions and in-depth experience ensures that the MYCOM OSI Professional Services team constantly exceeds customer expectations.
‘MYCOM OSI is a company focused on performance management tools. It's not like a big company where you have a big portfolio and you never know which receives a higher higher priority. They only put their efforts to performance management system, to service quality assurance, and it's visible that the product is high quality’
Senior Manager of Technology Quality, T-Mobile Czech Republic