A walkthrough of MYCOM OSI's Assurance Cloud™ SaaS offering

    20200220 - Assurance Cloud Highlights v1

    Announcement: Enhancements to the MYCOM OSI's Assurance Cloud™

    Live Announcement - The Assurance Cloud 2020022 - Recording

    Introducing MYCOM OSI's new AI/ML Solution

    20200222 - Introduction to MYCOM OSIs AIML Solution

    Demonstrating 5G Closed Loop Assurance

    Demonstrating zero-touch discovery and assurance activation with OSM

    20200217 - OSM Integration Demo v2

    Demonstrating Service Assurance at the Edge

    Mike Hansen Red Hat - Open Hybrid Edge Cloud_TACS 110619

    MYCOM OSI demonstrates '5G Service Planning and Optimization'


    MYCOM OSI demonstrates '5G Intelligent Service Operations'


    Globe Telecom & MYCOM OSI Case Study


    MYCOM OSI demonstrates ‘5G Service Operations'


    Customer Webinars

    Vodafone India Case Study: Building a Centralized Super NOC for 150M subscribers

    See how a leading mobile service provider radically changed its operational systems to increase operational efficiency, improve customer experience and optimize revenue. The topics covered include Super Network Operations Centre (SNOC) consolidation, end-to-end visibility through unified network performance intelligence, and proactive operations including rapid service/network root cause analysis.

    Maxis Case Study: Beyond Monitoring – Network Management OSS Best Practices

    See how a leading mobile service provider has moved beyond fundamental fault monitoring to intelligent and proactive network management, deriving technical and business benefits as a result. The topics covered include site management, environmental alarm correlation, rich object modeling incorporating inventory, and alert information enrichment.

    Vodafone Netherlands Case Study: Breaking Silos to Assure Seamless Customer Experience

    See how a leading mobile service provider has created an end-to-end service assurance view to evaluate the impact of service issues on its customers and to use that knowledge to improve customer experience. The topics covered include proactive service impact analysis and root cause assessment, action automation, prioritization of revenue-affecting service outages/degradations, and trouble-ticket streamlining.

    Case Study: How Vodafone Netherlands reduced Churn to nearly zero with Proactive Service Management

    See how a leading mobile service provider used Proactive Service Management within its Change Management process to predict, analyze and manage the impact of network resource changes on key customers and reduced churn to nearly zero. The topics covered include accelerated root-cause detection, enhanced task prioritization, and improved customer communication as part of efficient incident management for better service quality and end-user experience.

    Telenor Norway Case Study: Managing Network Performance during Europe’s largest RAN Swap

    See how a leading mobile service provider successfully completed a radio access network equipment swap as part of its effort to increase broadband capacity and to launch new services. The topics covered include multi-technology challenges, reactive and proactive management of service quality and customer experience, importance of network performance management and processes to support it, and seamless network migration.

    MYCOM OSI Webinars

    On-Demand Webinar: Exploring some use cases for MYCOM OSI's new AI/ML Solution

    Get an overview of MYCOM OSI's AI/ML solution from the use case perspective, with a 40 minute on-demand webinar looking at the challenges faced by CSPs and the ways in which MYCOM OSI's AI/ML capability can be applied to address them, providing improved predictive accuracy, introducing more proactive operations and contributing to improved performance and operating efficiency.

    AI ML webinar


    Public Cloud_ An essential but not singular solution for CSPs


    Mission-critical OSS in the public cloud

    Hear Dirk Michel, SVP Cloud Business and Solutions Architecture at MYCOM OSI, speaking during  TM Forum's recent webinar on the topic of 'Public Cloud: An Essential but not Singular Solution for CSPs', on how the public cloud is the right fit even for mission-critical capabilities such as service assurance, and the benefits already achieved by Tier 1 CSPs globally. 

    On-Demand Webinar: Demonstrating MYCOM OSI's Digital Transformation Solutions catalog

    Hear Jithu Raghavendran, VP Telco Digital Transformation Solutions at MYCOM OSI, showcasing a selection of solutions from the 200+ Digital Transformation Solutions catalog. 

    Demonstrating MYCOM OSIs Digital Transformation Solutions catalog


    5G Roll-out accelerator solution


    Webinar: Introducing MYCOM OSI's 5G Roll-out Accelerator™ Solution

    Watch our on-demand webinar introducing our new 5G-specific, cloud native solution - the world's first available on the public cloud - designed to enable CSPs to rapidly launch differentiated 5G services whilst reducing system cost, time-to-market and operational complexity, without compromising on carrier-grade QoS for all customers.

    How to transform CSPs into digital businesses: OSS first steps

    Join Clare McCarthy, Practice Leader for Telecom Operations and IT at Ovum, and Sandeep Raina, Product Marketing Director at MYCOM OSI for an insight into the first steps of developing OSS for Future Digital Networks and the use cases that drive end-to-end management.

    How to transform CSPs into digital businesses: OSS first steps - Webinar

    Network Analytics Webinar: Creating Better Customer Experience and New Revenues

    The recent TM Forum Quick Insight Report ‘Network Analytics – Creating Better Customer Experience and New Revenues’ reveals network analytics can play a major role in driving business improvements and ultimately service provider share price increase. This webinar covers key findings from the report including a summary of lessons learned through a series of service provider interviews.

    MYCOM OSI Thought Leadership

    Industry expert - Mounir Ladki, MYCOM OSI_TACS 110619
    The delivery of borderless, guaranteed services with programmable networks

    MYCOM OSI on advantages of service assurance SaaS over legacy assurance

    The Critical Role of Assurance in 5G Monetization

    MYCOM OSI disrupts service assurance with SaaS

    MYCOM OSI CEO, Payam Taaghol discusses how SaaS is Disrupting Telecom Service Assurance

    MYCOM OSI discusses how SaaS assurance enables and monetizes 5G

    Payam Taaghol, CEO, on the big challenges the CTOs of operators are facing

    MYCOM OSI on winning TM Forum's Excellence Award 2018

    Interview with Payam Taaghol, CEO of MYCOM OSI - CTO Of The Year Roundtable and Awards 2018

    President and CTO on how MYCOM OSI is leading the transformation of OSS

    MYCOM OSI VP Solutions on how its Cloud-native Solutions Benefit CSPs at MWC18

    CTO of MYCOM OSI on Next Generation Cloud-native Assurance Platform at MWC18

    CTO of MYCOM OSI on AI and Machine Learning and how it impacts Assurance at MWC18

    MYCOM OSI CEO discusses Cloud-based Assurance and Subscription Model at MWC18

    CEO of MYCOM OSI on winning TM Forum Excellence Award 2018

    MYCOM OSI User Group Meeting Highlights & Customer Comments

    User Group Meeting 2017

    User Group Meeting 2016

    User Group Meeting 2014  (NetExpert™) 

    User Group Meeting 2014 (PrOptima™)

    User Group Meeting 2013

    Challenges or Features

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    Get in contact today for a demo session with one of our product experts

    Watch the Webinar


    Get in contact today for a demo session with one of our product experts

    Watch the Webinar


    Get in contact today for a demo session with one of our product experts

    Watch the Webinar