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EAA PrOptima™

Performance Management


MYCOM OSI EAA PrOptima™ is a scalable and flexible network/resource performance management solution that empowers NOC/SOCs with actionable intelligence end-to-end across all domains, functions and vendors reducing complexity and proactively enabling problems to be resolved before they impact quality.

Part of the integrated MYCOM OSI Experience Assurance and Analytics (EAA) suite of products, EAA PrOptima™ addresses the significant challenges that Communications Service Providers (CSPs) face in managing the end-to-end performance of rapidly evolving hybrid Telco Cloud networks. With billions of disparate data records created every minute in hybrid NFV domains, EAA PrOptima™ provides a unified performance management platform to store, analyze and visualize to manage that complexity and assure customer experience of new digital services.


  • Increase operational efficiency: Reduced manual intervention in repetitive tasks or complex operational processes tied to end to end visibility of networks reduces Mean Time To Repair (MTTR) and increasing staff efficiency
  • Improve Customer Experience: Migrate to proactive assurance of performance and customer experience, pre-empting rather than reacting to issues, reducing MTTR and sharing data across organizations
  • Reduce Capex and Opex: Highly scalable modular solution that is simple to deploy with reduced operational costs and reduces system counts by enabling data sharing across organizations at multiple levels.

Key Features

  • Leading out-of-the-box support for multiple technologies: All key domains (VxLTE, IMS, LTE-A, HSxPA, UMTS, GSM, CDMA, WiFi and HetNets), technologies, network equipment vendors and managed service suppliers are covered
  • Scalability: Unrivalled ability to scale-up and process very large volumes of performance data in near real-time using next generation object storage for peta-byte scale
  • Usability: Advanced web-based reporting and analysis capabilities including web-based GIS visualizations for NOC/SOC teams to visualize critical information in customizable views to reduce MTTR and complexity
  • Physical, hybrid and cloud support: Manages the performance of current physical, hybrid NFV and telco cloud networks and digital/IoT data traffic
  • Devops methodologies: Employs Agile and DevOps methodologies and technologies for cloud-based deployments
  • Open Architecture: Northbound HTTP REST APIs that create an agile, open and collaborative ecosystem environment essential for service operation centers (SOC)