MYCOM OSI EAA ProAssure™ is a cloud native proactive digital service quality management system and part of the integrated MYCOM OSI Experience Assurance and Analytics™ (EAA) suite of products that assures digital QoS, enabling the proactive management of digital services in complex ecosystems that can span physical, hybrid and virtualized networks.
It provides real-time Service Impact analysis with near-real time quality analysis and integrated Root Cause Analysis (RCA), Trouble Ticket generation, Topology Analysis, automated onboarding of inventory, topology and catalogs. It also delivers dynamic service modelling support to enable rapid service roll-out within Telco Cloud networks.
The web-driven UI provides a single pane of glass that provides end-to-end assurance of service and network quality with integrated reports, dashboards and problem alerts with advanced analysis capabilities to identify and resolve issues before they impact customer experience of services with advanced analysis capabilities that simplify ever increasing network and service complexity.
'an E2E view of video, OTT and device performance for all vendors in a single dashboard'
Service Operations Center Manager, Tier-1 European Operator