EAA ProActor™


    ProActorImage2MYCOM OSI EAA ProActor™ is a next-generation Automation & Orchestration solution that standardizes operational procedures based on best-practices, increases the speed/frequency of essential activities and frees up valuable resources to focus on problem resolution rather than finding them. Built upon the deep telecom expertise of MYCOM OSI, EAA ProActor is the closed-loop automation system within the integrated MYCOM OSI Experience Assurance and Analytics™ (EAA) suite of products that helps CSPs increase Operations/Engineering efficiency through process automation, and fully benefit from hybrid (physical and virtual) networks by supporting network/service orchestration.


    • Higher operational efficiency: By facilitating consistent, error-free, best practices-based actions
    • Improved productivity: By freeing up expert resources to focus on other higher value tasks
    • Enhanced customer satisfaction: By acting more quickly/frequently to meet dynamic customer needs
    • Reduced SLA penalties: Via pre-emptive action and faster response to business-critical issues
    • Competitive advantage: By addressing the complexity of managing physical/hybrid networks more efficiently
    • Lower cost of ownership: Via an open and flexible framework, suitable for multiple domains

    Key Features

    • Open and Closed Loop Automation: operates in both supervised (open loop) or autonomous (closed loop) modes that can be deployed based on need an organizational preference. Built in audit dashboards provides analysis of closed-loop automation results to users to ensure goals are being met.
    • Simple Operation: Empower users by simplifying complex tasks through GUI – driven rule and process creation, customization and utilization of the ProActor solutions with no need for coding skills.
    • Simple deployment: Pre-built KPIs, functions and process built on MYCOM OSI’s deep knowledge and experience, reduces complexity, errors and time to results.
    • End to End QoS-driven orchestration: Supports hybrid network infrastructures and enables rectification of issues based on QoS issues and policy violations with automated triggering of corrective actions to physical EMS and NFV MANO orchestration and includes real-time discovery of NFV topology and configuration.
    • Manage Complexity: As service delivery becomes ever more complex, requiring multi-domain networks and technologies the scope for errors and gaps increases. EAA ProActor’s open architecture and wide technology coverage enables increasing complexity to be managed in a cost effective manner whilst improving customer experience.