MYCOM OSI’s cloud native Experience Assurance and Analytics™ (EAA) suite of integrated products provides digital service quality management (EAA ProAssure™), performance management (EAA PrOptima™), fault management (EAA NetExpert™), automation/orchestration (EAA ProActor™) and analytics (EAA ProInsight™).

This enables Communications Service Providers (CSPs) to optimize network and service quality across hybrid (virtual and physical) networks, and increase agility and efficiency through automated network and service operations.

MYCOM OSI’s cloud native platform underpins all of the EAA applications and provides cloud benefits such as infrastructure independence, agile deployment, elastic scaling and high availability, as well as common services for EAA applications such as a unified network inventory and dynamic topology, integration with big data frameworks and open APIs. It uses a microservices architecture, containers, cloud technology and DevOps methodology to enable agile deployment on private and public clouds, and reduces system deployment and operations by over 75% versus traditional assurance systems.

'The best thing that I see in PrOptima™ is the KPI editor. The KPIs are very flexible. I can do whatever I want with the KPIs. We have developed about 800 PIs and KPIs over the last two or three years, and it's really very powerful and very flexible'

Senior Advisor Networks, Saudi Telecom