TM Forum report


Download the 'Network analytics: Creating better customer experience and new revenues' report




MYCOM OSI launches a new market research report on using analytics to improve service quality and customer experience. The report, authored by TM Forum, outlines the main opportunities and challenges for CSPs in leveraging the wealth of network and service/device/customer data at their disposal to make better decisions and create shareholder value in a fiercely competitive telecom market.