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NetExpert™ is a market-leading, next-generation Service Assurance platform that enables Communications Service Providers (CSPs) to address customer experience challenges related with Fault and Service Impact Management. A versatile, multi-vendor and multi-technology carrier-grade foundation used by Service or Network Operations Centers (SOC/NOC) of major CSPs worldwide, NetExpert™ focuses on – often business critical – fault and other service or end-user related data to deliver optimal service quality and customer experience management.