Clare McCarthy is the Practice Leader for Telecom Operations and IT. Since 2008, she has led Ovum’s research and best-practice advice to clients on the buy-side business issues involved in improving the customer experience in the telecoms vertical. She also leads the research for the impact of the digital network transformation on telcos’ operating models and the opportunities this presents to their suppliers. Clare has more than 20 years’ telecoms industry experience and prior to joining Ovum, she worked in BT Group Strategy.
Sandeep Raina leads Product Marketing at MYCOM OSI for service assurance, analytics and automation in new technology networks. Sandeep is an experienced senior director in the mobile telecom industry, having worked 10 years with mobile operators and over 13 years with OSS vendors. He has led product marketing and business development at Tektronix Communications, UK, for Network Management, CEM and analytics. At Aircom International, UK, Sandeep designed one of the first CEM/SQM systems in the industry and at Telsim (Vodafone), Turkey, he introduced new mobile technologies and services. At Essar-Swisscom (Vodafone), India, he designed and managed India’s first 4 mobile networks.