MYCOM OSI is named finalist for the coveted TMF Excellence Awards 2019

Based on the disruptive release of the Assurance Cloud™ at MWC 2019

The New approach to Procurement in the 5G Era

CSPs can’t afford months of costly procurement today according to a recent report from TM Forum. We agree, and we have a solution.

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Find out how MYCOM OSI is enabling Digital Transformation

Globe Telecom’s transformation is underpinned by the mission-critical assurance capability of MYCOM OSI’s Experience, Assurance & Analytics™ (EAA) suite of products

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Leverage the 5G-Ready MYCOM OSI Digital Transformation Solutions

Make network operations simple, even as networks themselves become more complex.

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The Assurance Cloud™

The Assurance Cloud™ is deployed, ready to ingest data in under one hour; provides 99.99% availability and 500% burst protection; is 5G-ready and completely eliminates infrastructure costs.

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Experience Assurance & Analytics

MYCOM OSI’s cloud-native Experience Assurance & Analytics (EAA) suite of applications visualizes, automates and optimizes digital experiences and service and network quality across hybrid telco and IT networks by integrating real time assurance with closed-loop automation and analytics driven by AI/Machine Learning.

EAA governs global digital experience and network and service quality with an intelligence platform that monitors, detects and heals by directing local orchestrators, driving digital transformation initiatives towards autonomic network management.

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IOT

With the industry’s largest catalogue of smart data adaptors, EAA supports multi-domain, multi-technology, multi-vendor hybrid (virtual and physical) Telco (3G/4G/5G RAN, Backhaul/transmission, Core, Messaging) and IT (Cloud/Datacenter/Application) network domains. EAA integrates with and monitors all components within NFV/SDN and Cloud architectures from infrastructure to virtual functions and orchestrators and provides assurance of both IoT connectivity and devices.

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Physical

With the industry’s largest catalogue of smart data adaptors, EAA supports multi-domain, multi-technology, multi-vendor hybrid (virtual and physical) Telco (3G/4G/5G RAN, Backhaul/transmission, Core, Messaging) and IT (Cloud/Datacenter/Application) network domains. EAA integrates with and monitors all components within NFV/SDN and Cloud architectures from infrastructure to virtual functions and orchestrators and provides assurance of both IoT connectivity and devices.

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NFV/SDN

With the industry’s largest catalogue of smart data adaptors, EAA supports multi-domain, multi-technology, multi-vendor hybrid (virtual and physical) Telco (3G/4G/5G RAN, Backhaul/transmission, Core, Messaging) and IT (Cloud/Datacenter/Application) network domains. EAA integrates with and monitors all components within NFV/SDN and Cloud architectures from infrastructure to virtual functions and orchestrators and provides assurance of both IoT connectivity and devices.

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Data

Processing billions of data records per hour from large scale hybrid Telco and IT networks, EAA integrates disparate assurance data into a single view correlating network performance with service quality and customer experience. It is enriched with virtually any data type including customer, native and OTT service, device, probe and network/service model data, and integrates with streaming, real time and non-real time big data frameworks including data lakes and Kafka Universal data bus.

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Data

Processing billions of data records per hour from large scale hybrid Telco and IT networks, EAA integrates disparate assurance data into a single view correlating network performance with service quality and customer experience. It is enriched with virtually any data type including customer, native and OTT service, device, probe and network/service model data, and integrates with streaming, real time and non-real time big data frameworks including data lakes and Kafka Universal data bus.

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Analytics

EAA analytics transforms big data on utilization, impact and behavior of device, customer, service, network and IT into actionable intelligence to drive planning and operations decisions, real time predictions and closed loop automation. AI/Machine Learning is applied across data preparation, discovery, analysis, prediction and prescriptive capabilities to deliver smart analytics.

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Automation

EAA automation ranges from assisted workflows through to open loop and closed loop automation that provides autonomous, zero-touch operations and can be enhanced with AI/ML-driven analytics. Its open, programmable algorithms and decision trees provide full control and embed organizational expertise. Automation is used to deploy and operate the EAA platform and orchestrate operational and IT processes.

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Assurance

EAA provides real time surveillance, end to end visualization and proactive management of digital experience, service quality, and network performance/faults with automated top-down root cause and bottom-up service impact analyses and dynamic unified network/service inventory and topology. Zero touch operations is achieved through embedded automation.

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Cloud Native Platform

EAA Cloud Platform reduces system deployment and operations effort by 75% through cloud technology and agile DevOps. It provides common services to EAA applications for data management, Open APIs and integration with traditional, cloud and IoT ecosystems. Its microservices and container architecture enables infrastructure independence, flexibility and cost efficiency as well as elastic scaling and high availability.

The Assurance Cloud Company^TM

MYCOM OSI’s Assurance Cloud^TM visualizes, automates and optimizes digital experiences as well as service and network quality across hybrid telco and IT networks by integrating real time assurance with closed loop automation and analytics driven by Artificial Intelligence/Machine Learning.

Powered by MYCOM OSI's Experience Assurance and Analytics^TM (EAA) suite of applications, it governs global digital experience as well as service and network quality with an intelligence platform that monitors, detects and heals by leveraging local orchestrators, driving digital transformation initiatives towards autonomic network management.

EAA is available as a cloud service on public and private clouds.

Featured Videos

Executive Videos Customer Testimonials Demo Videos Webinars

“Both O2 and E-Plus independently used MYCOM OSI PrOptimaTM performance management systems successfully for many years prior to the network merger, and although we comprehensively evaluated other solutions in the market, MYCOM OSI was re-confirmed as the leading solution”

VP Network Operations, Telefonica Germany

“MYCOM OSI provides a dynamic, scalable and reliable solution that we can depend on to offer competitive IP broadband service SLAs to corporate customers”

VP Network Assurance & M2M Platform, Deutsche Telekom

“MYCOM OSI were the best fit for our strategy of delivering a quality and reliable network experience for all of our customers”

Chief Technical Officer, Three UK

Blog Press Release Events

5G and what it means for service assurance

5G; first there was a vision, then there was hype, then there were promises. Finally, it’s here (or at the very least...
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Kill the RFP? Yes please! Agile procurement can save billions and accelerate innovation

We have contributed to the most recent TM Forum research report “Time to Kill the RFP?”, looking at how the telecoms...
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How to monetise the 5G experience

As 5G rollouts begin in earnest, significant questions remain as to how the business model will stack-up for next...
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MYCOM OSI wins Frost & Sullivan Global Leadership Award for Cloud-based Service Assurance

MYCOM OSI ranked highest in its market. Its Assurance Cloud™ commended for being the telecom industry’s first completely...
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MYCOM OSI wins Global Telecoms Award 2019

MYCOM OSI wins the ‘Innovating in the Cloud’ award with its Assurance Cloud™

LONDON, UK – 15th October 2019 – MYCOM OSI,...
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Join MYCOM OSI, the Assurance Cloud Company™, at TM Forum Digital Transformation Asia 2019

MYCOM OSI will co-present South East Asia’s first network and service assurance platform in the public cloud with Globe...
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MYCOM OSI CTO on 5G and Extreme Automation of Assurance and Analytics at MWC18

Mounir Ladki, President and CTO of MYCOM OSI talks about 5G and Extreme Automation of Assurance and Analytics at MWC18
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MYCOM OSI CTO on 5G and Extreme Automation of Assurance and Analytics at MWC18

Mounir Ladki, President and CTO of MYCOM OSI talks about 5G and Extreme Automation of Assurance and Analytics at MWC18
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MYCOM OSI CTO on 5G and Extreme Automation of Assurance and Analytics at MWC18

Mounir Ladki, President and CTO of MYCOM OSI talks about 5G and Extreme Automation of Assurance and Analytics at MWC18
WATCH VIDEO