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Telecommunication networks have evolved significantly over the past 30+ years, but the complexity of operating and optimizing them has increased just as rapidly. Market pressures to deploy new services have resulted in a landscape of expensive, disjointed, proprietary and domain- and technology-specific ‘legacy’ OSS systems. Solving this problem is today more urgent than ever. As CSPs begin to roll out increasingly creative services from IPTV to innovative new digital experiences for enterprises, service assurance must be real-time, automated and intelligent. MYCOM OSI’s integrated, cloud-native Experience, Assurance & Analytics™ (EAA) product suite enables CSPs to manage every aspect of quality assurance – not only the performance of the underlying network, but also the experiences of every customer, current and future.
EAA provides the functional building blocks for CSPs to move towards ever-increasing automation of their NOC/SOC operations, leading to increasingly simplified, efficient operations and demonstrably improved experience. It collapses the traditional silos of Service Quality Management (SQM), Performance Management (PM), and Fault Management (FM), driven by a platform of common resources and data models that enable end-to-end visibility and control of CSP networks across all network domains. Based on modern containerized cloud-native technology, it evolves to meet the demands of CSPs today and in the future and is trusted by some of the largest, most complex CSP networks globally.
CSP services commonly traverse multiple domains in the journey from the service to the user. EAA eliminates the silos that constrain CSPs’ visibility of the customer experience, with cross-domain comparable KPIs based on a common platform
Leveraging orchestrators for VNF and PNF technologies to pro-actively automate increasingly complex manual tasks in real time enables resolution of many issues before they impact the customers, reducing MTTR and enabling SLA compliance
MYCOM OSI’s advanced analytics capability enables data-driven decision-making, by deploying AI/ML to uncover hidden issues and trends, and implement predictive maintenance and capacity planning, unlocking value from a wealth of network, product and context data
Over 25 years, MYCOM OSI has remained 100% focused on CSP service assurance, and today provides carrier-grade assurance capabilities out-of-the-box for emerging technologies including 5G. This wealth of experience is captured in over 200+ pre-integrated outcome-based solutions
A re-architected product suite based on containerization and microservices enables a rapid release cycle, highly responsive to the changing needs of CSOs. MYCOM OSI’s customers trust EAA’s resilience, scalability, high-performance and responsiveness for their mission-critical assurance needs
Through active, non-exclusive involvement in open source projects and standards bodies, EAA today supports leading open technologies including OSM, ONAP, OpenDayLight and many more
The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
EAA is the leading technology agnostic CSP service assurance suite of products. Based on a common platform (the EAA Cloud Platform, ECP), leveraging open technologies and driven by DevOps and CI/CD, it collapses the traditional silos that have for years prevented CSPs from seeing the true status of their networks, the services running on them, and the quality of experience of the customers using them. It evolves alongside the industry and packages over 25 years of experience into a catalogue of outcome-based solutions, rapidly delivering measurable business benefits to CSPs.
Mounir Ladki, President and CTO, discusses how assurance is critical to enabling and monetizing 5G, and why it has to be SaaS.
Dirk Michel, SVP Cloud Business & Solutions Architecture, discusses MYCOM OSI's disruptive Assurance Cloud SaaS offering
MYCOM OSI is one of the first in its industry to introduce and commercialize next generation cloud native solutions coupled with innovative subscription business models.
The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
Learn how the Assurance Cloud Service™ is already delivering long term TCO and monetization benefits to CSPs.
“Both O2 and E-Plus independently used MYCOM OSI PrOptimaTM performance management systems successfully for many years prior to the network merger, and although we comprehensively evaluated other solutions in the market, MYCOM OSI was re-confirmed as the leading solution”
“MYCOM OSI provides a dynamic, scalable and reliable solution that we can depend on to offer competitive IP broadband service SLAs to corporate customers”
“MYCOM OSI were the best fit for our strategy of delivering a quality and reliable network experience for all of our customers”