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Digital transformation – it can mean so much that it can be rendered meaningless. Is it about delivering new digital services? Platform economy ecosystems? Is it about embracing the cloud and becoming ‘cloud native’? Does it mean transforming the operations of the business? Well, yes, it can mean all those things.

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5G; first there was a vision, then there was hype, then there were promises.  Finally, it’s here (or at the very least coming soon to a network near you).  Even in the UK, a market that was in danger of lagging behind on its 4G launches, we’re seeing EE switch on its 5G services in six UK cities this week, with Vodafone UK hot on its heels with a July launch.

So now it’s real, it’s timely to ask what will these new 5G services be? What will they deliver? And crucially how we can be sure that the promised answers to those first two questions are being delivered against?

These questions will among those posed to CSPs at the upcoming Telecom Assurance Cloud Summit (London: 11 June).

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We have contributed to the most recent TM Forum research report “Time to Kill the RFP?”, looking at how the telecoms industry approaches procurement and how the process can be improved to save time, money and effort for all involved – CSPs and vendors alike.

Yes that’s right, a report into procurement processes – I can almost hear the collective groan.

But this is important. It’s costing the industry billions and erecting roadblocks to innovation that are actively harming the ability of CSPs to compete in the digital economy – and will be a key agenda item at the upcoming Telecom Assurance Cloud Summit (11 June 2019).

‘Time to Kill the RFP? Reinventing IT Procurement for the 2020s’ suggests that the telecom industry’s traditional Request for Proposal (RFP) process, which dates back to the 1980s, is broken – and that bad procurement is costing the industry over $1 billion annually.

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