May was a particularly busy month for MYCOM OSI in terms of awards and recognitions. We are still celebrating after receiving the ‘Mobile Infrastructure Innovation Award’ from Global Telecoms Business on 25th May for the ‘Building a Services-Driven Super NOC’ project with Vodafone India. But we were also either nominated or won three other awards during May as well. When we count them all up we’ve averaged an award per month for the last 6 months or so.
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Topics:
Network Performance Management,
Big Data,
Analytics,
Awards
Consolidation is not a buzz word. It is a biz word. This is because network consolidation in a telecom operator network cuts down costs (operational costs and infrastructure costs). Consolidation of OSS systems also reduces the operator costs tremendously. If you add automation to it, the results are remarkable. Not only does efficiency increase, but also the quality and speed. This is because you remove elements of human error, inefficient repetition, and decrease time for delivery of new services.
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Topics:
Service Assurance,
OSS,
Network Performance Management,
Fault Management,
NFV,
Analytics,
Automation,
Network Analytics
Complexity of telecom operators' business models, offers, networks and systems has never been higher. The result of this increased complexity is higher costs and reduced operational margins, lengthy time to market and degraded customer experience. The reasons for the surge of complexity is partly rooted in the nature of the mobile industry and partly related to current business trends.
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Topics:
Service Assurance,
Network Performance Management,
TM Forum,
CSP,
Network Analytics
NIMS-PrOptima™ Increases Vodafone India's Efficiencies while Reducing Customer Complaints
In an exclusive look into the operations of ultramodern Vodafone India’s Super Network Operations Center (SNOC), Telecom Talk unveiled how MYCOM’s NIMS-PrOptimaTM helped Vodafone’s SNOC with major key business and operational benefits, including:
- 20% gains in efficiency
- 46% reduction in data customer complaints (compared to last year)
- 30% increase in 3G total network quality index in key 3G regions
- 38% reduction in mean time to restore for key regions
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Topics:
Network Performance Management,
Vodafone India,
MYCOM,
Super NOC,
PrOptima
MYCOM Executives recently attended the TM Forum Live event in Nice, France.
TM Forum Live! is the Forum's flagship event and brings together key players and innovators in the digital ecosystem to focus on the priorities of digital business being tackled by operators today such as Internet of Things (IoT), Virtualization, Big Data and Agile Business & IT transformation.
At the event MYCOM made significant announcements and showcased new products and solutions
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Topics:
Network Performance Management,
OSI,
Fault Management,
NetExpert,
Converged Mobile Services,
MYCOM,
Service Performance Management,
TM Forum,
Catalyst,
PrOptima
We are delighted to announce that MYCOM's NIMS-PrOptima came out top in a recent research report from Analysys Mason titled “Unified network performance management: How to assess suppliers in the market for converged mobile services”.
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Topics:
Network Performance Management,
Converged Mobile Services,
Analysys Mason,
PrOptima,
unified network performance management
By Stephen Breheny, President Managed Services and Solutions, MYCOM: Our business is totally focused on enhancing the performance of carriers’ networks and provides end-to-end telecom solutions across three broad areas that include 1) NIMS-PrOptima Service and Network Performance Management software, 2) an Advanced Engineering Services division for building-out network infrastructure and my team which provides 3) Managed Services and Solutions around network design, performance management, switching services and advanced device testing.
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Topics:
Network Performance Management,
Special Event Management,
network design,
Customer Experience,
Wi-Fi,
Switching Services,
DAS,
Managed Services and Solutions,
PrOptima,
LTE,
rolling-out UMTS capacity,
Ethernet,
Churn,
Network Expansion