MYCOM Unveiled in an Ultramodern SNOC

Posted by Mycom on Sep 4, 2014 11:45:00 PM

NIMS-PrOptima™ Increases Vodafone India's Efficiencies while Reducing Customer Complaints

In an exclusive look into the operations of ultramodern Vodafone India’s Super Network Operations Center (SNOC), Telecom Talk unveiled how MYCOM’s NIMS-PrOptimaTM helped Vodafone’s SNOC with major key business and operational benefits, including:

  • 20% gains in efficiency
  • 46% reduction in data customer complaints (compared to last year)
  • 30% increase in 3G total network quality index in key 3G regions
  • 38% reduction in mean time to restore for key regions

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Topics: Network Performance Management, Vodafone India, MYCOM, Super NOC, PrOptima

MYCOM Earns Top 20 Ranking | OSS BSS Service Provider

Posted by Mycom on Aug 5, 2014 4:19:00 PM

It can be difficult for Communication Service Providers to know which OSS/BSS provider is best.

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Topics: Network Performance Management, MYCOM, Service Performance Management, End-to-End LTE Service Assurance Solution, PrOptima, unified network performance management

MYCOM at TM Forum Live! 2014 - Nice, France

Posted by Mycom on Jun 11, 2014 7:54:00 PM

MYCOM Executives recently attended the TM Forum Live event in Nice, France.

MYCOM TMFLive14 BoothTM Forum Live! is the Forum's flagship event and brings together key players and innovators in the digital ecosystem to focus on the priorities of digital business being tackled by operators today such as Internet of Things (IoT), Virtualization, Big Data and Agile Business & IT transformation.

At the event MYCOM made significant announcements and showcased new products and solutions

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Topics: Network Performance Management, OSI, Fault Management, NetExpert, Converged Mobile Services, MYCOM, Service Performance Management, TM Forum, Catalyst, PrOptima

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