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5G and what it means for service assurance

Posted by Mounir Ladki, President and CTO, MYCOM OSI on May 31, 2019 5:41:00 PM

5G; first there was a vision, then there was hype, then there were promises.  Finally, it’s here (or at the very least coming soon to a network near you).  Even in the UK, a market that was in danger of lagging behind on its 4G launches, we’re seeing EE switch on its 5G services in six UK cities this week, with Vodafone UK hot on its heels with a July launch.

So now it’s real, it’s timely to ask what will these new 5G services be? What will they deliver? And crucially how we can be sure that the promised answers to those first two questions are being delivered against?

These questions will among those posed to CSPs at the upcoming Telecom Assurance Cloud Summit (London: 11 June).

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Topics: 5G, CSP Digital Transformation, Service Assurance in Telecom, Digital Transformation, SaaS, Assurance Cloud, "RFP", "Procurement"

Kill the RFP? Yes please! Agile procurement can save billions and accelerate innovation

Posted by Payam Taaghol, CEO at MYCOM OSI on May 28, 2019 3:40:56 PM

We have contributed to the most recent TM Forum research report “Time to Kill the RFP?”, looking at how the telecoms industry approaches procurement and how the process can be improved to save time, money and effort for all involved – CSPs and vendors alike.

Yes that’s right, a report into procurement processes – I can almost hear the collective groan.

But this is important. It’s costing the industry billions and erecting roadblocks to innovation that are actively harming the ability of CSPs to compete in the digital economy – and will be a key agenda item at the upcoming Telecom Assurance Cloud Summit (11 June 2019).

Time to Kill the RFP? Reinventing IT Procurement for the 2020s’ suggests that the telecom industry’s traditional Request for Proposal (RFP) process, which dates back to the 1980s, is broken – and that bad procurement is costing the industry over $1 billion annually.

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Topics: 5G, CSP Digital Transformation, Service Assurance in Telecom, Digital Transformation, SaaS, Assurance Cloud, "RFP", "Procurement"

The GSMA Mobile Economy Europe Report 2018: Industry challenges and how MYCOM OSI provides the tools to survive & thrive

Posted by Andrew Baldock on Dec 17, 2018 5:31:33 PM

The annual GSMA Mobile Economy Europe paints a mixed picture for CSPs, with continuing consolidation helping to stabilize the competitive landscape, but saturation in B2C pointing to slow growth in traditional revenue streams. The silver lining however, is a faster than expected adoption of 5G and a determined march into new verticals, showing many green shoots of growth.

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Topics: Service Assurance, OSS, NFV, 5G, OSS Transformation, Digital Transformation, SDN, Telco Cloud, EAA, Artificial Intelligence

CEO Perspective: Ringing the changes in OSS

Posted by Ian Meakin on Nov 6, 2018 11:35:23 AM

Mobile Europe interview with Payam Taaghol, CEO, MYCOM OSI

Originally printed as a front cover profile in Mobile Europe Magazine & European Communications Q3 2018, click here to read the magazine.

MYCOM OSI: Ringing the changes in OSS

2018 is proving a busy year for MYCOM OSI, as the global CSP community wakes up to the instrumental role cloud-based service quality assurance can play in realising autonomic networks.

The more ambitious CSPs’ plans, the more critical it is that they can support the QoE with a light and eventually no operational touch – tracking everything in one place, and leaning on the latest technology to enable predictive analytics, automation and self-learning.

In this exclusive interview with Mobile Europe and European Communications, Payam Taaghol, MYCOM OSI’s CEO, sets out his vision and describes the transformations his company has already made possible.

 

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Topics: Service Assurance, OSS, Business Transformation, 5G, OSS Transformation, Digital Transformation, Awards, Telco Cloud

View from the top – latest digital transformation insights from executives at TM Forum Digital Transformation World 2018

Posted by Mounir Ladki, President and CTO, MYCOM OSI on Jun 27, 2018 3:39:39 PM

In May 2018, TM Forum held their annual flagship conference, Digital Transformation World (DTW), in Nice, France. This leading industry event was a rich and inspiring gathering of industry experts and CIOs/CTOs exchanging visionary ideas and sharing experiences about the latest advancement in our industry.

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Topics: Service Assurance, NFV, IoT, 5G, CSP, Digital Transformation, SDN, Telco Cloud, Artificial Intelligence

Digital OSS for the Digital World

Posted by Sandeep Raina on Mar 28, 2017 12:39:11 PM

Digital businesses and digital networks are all about high speed communication, dynamic network orchestration and on-demand services. Without an overhaul of current Operation Support Systems (OSS), service providers will be up against big operational challenges to realize their digital business objectives.

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Topics: OSS, NFV, IoT, Automation, CSP, Digital Transformation, Telco Cloud

Simplify Operations for the Telco Cloud

Posted by Sandeep Raina on Feb 28, 2017 8:55:39 AM

As CSPs undergo digital transformation - which means offering digital services through a Telco Cloud environment – they face a whole set of operational challenges, including operating a new virtualized network, focusing on customer experience more than before and providing high reliability and availability for upcoming IoT services. Simplifying the operations can help in tackling these challenges.

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Topics: OSS, NFV, IoT, Analytics, Automation & Orchestration, CSP Digital Transformation, Network Function Virtualization, Digital Service Quality Management, OSS Transformation, Digital Transformation, Service Quality Management, Customer behavior, SDN, Telco Cloud

Assuring the Telco Cloud

Posted by Sandeep Raina on Feb 21, 2017 4:00:00 PM

As CSPs undergo digital transformation - which means running their business out of a cloud, selling digital services and operating like web-scale internet companies - assuring the Telco Cloud business will take high priority. With networks virtualizing, services digitalizing and IoT looming large, the business risks are much higher than envisaged. Assurance of the Telco Cloud network and services will be key in assuring the new Telco Cloud business.

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Topics: OSS, NFV, IoT, Analytics, Automation & Orchestration, CSP Digital Transformation, Network Function Virtualization, Digital Service Quality Management, OSS Transformation, Network Monetization, Digital Transformation, Service Quality Management, Customer behavior, SDN, Telco Cloud

Intelligence for the Telco Cloud

Posted by Sandeep Raina on Feb 13, 2017 10:00:00 AM

The Telco Cloud, defined as virtualized infrastructure to run digital services and agile operations, has not only paved the way for digitalization of CSP businesses, but also opened up new avenues for data monetization.

Through 2017, CSPs will continue to make investments in analytics to drive focused investments in network and services, manage customer experience better and personalize services. To support this, data monetization solutions that offer customer intelligence out of a Telco Cloud and how it can be monetized will be critical and much in demand.

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Topics: OSS, NFV, IoT, Analytics, Automation & Orchestration, CSP Digital Transformation, Network Function Virtualization, Digital Service Quality Management, OSS Transformation, Network Monetization, Digital Transformation, Service Quality Management, Customer behavior, SDN, Telco Cloud

Leveraging OSS for network monetization and digital service assurance

Posted by Mounir Ladki, President and CTO, MYCOM OSI on Dec 5, 2016 5:00:00 PM

Digitization of businesses and virtualization of networks promise business benefits but are also introducing new challenges for the communications service providers.

Ongoing exponential increase in data consumption by subscribers, especially of video applications and OTT, has taken a toll on the capacity of mobile networks, forcing CSPs to carry out continuous expensive capacity upgrades. In this context, IoT will only exacerbate the problem by adding another layer of traffic to the existing CSP networks.

Through customer-centric analytics, which offer insights into customer behavior, trends and predictions, a new approach to the resolution of capacity problems can be introduced. Carrier-grade business analytics with automation capabilities can solve critical capacity bottlenecks. Using such analytics (real-time and non-real-time), CSPs can trigger automatic processes for proactive or prescriptive actions to solve capacity issues.

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Topics: OSS, NFV, IoT, Analytics, CSP Digital Transformation, Network Function Virtualization, Digital Service Quality Management, OSS Transformation, Network Monetization, Digital Transformation, Service Quality Management, Customer behavior, SDN

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