Supporting IoT services on 5G network slices through Service Quality Management

Posted by Sandeep Raina on May 12, 2017 10:00:00 AM

High speed, high reliability and low latency are the key benefits that CSPs expect from 5G. While high speed (targeted at 20 Gbps) helps to upload and download video-based content faster and in larger volumes, high reliability (always 100%) supports mission-critical services especially in the IoT world. Low latency (sub millisecond) cuts down the time to deliver mission-critical applications. Never before has Service Quality Management (SQM) in mobile networks been as important as now.

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Topics: IoT, 5G, Service Quality Management

Service management for the Telco Cloud

Posted by Sandeep Raina on May 8, 2017 9:00:00 AM

There is a resurgence in the use of Service Quality Management (SQM) for digital service operations. The reasons for SQM’s growing importance are the introduction of Internet of Things (IoT), which gained significant momentum in 2016, and the anticipated rollout of NFV-based services in 2017. Both reasons expect the current functionality of an SQM system to be extended to cover the high speed and scale demands of a digital service environment.

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Topics: NFV, IoT, Analytics, Automation, CSP Digital Transformation, Service Quality Management

Digitalization of telco business and the role of service assurance

Posted by Mounir Ladki, President and CTO, MYCOM OSI on May 3, 2017 10:30:00 AM

CSPs need to simplify and rationalize their service assurance systems across all networks: mobile and fixed, enterprise and IT/data center, so that they can be maintained at peak performance and maximize the utilization of the network resources. As a consequence of evolving digitalization, there is a great need to build operation centers that are predictive, customer-centric, analytics-driven and highly automated to help CSPs achieve speed and massive opex savings.

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Topics: Service Assurance, Virtualization, IoT, Analytics, Automation, CSP Digital Transformation, Service Quality Management

Developing a blueprint for zero touch, end-to-end service orchestration across hybrid and multiple networks

Posted by Mounir Ladki, President and CTO, MYCOM OSI on Apr 12, 2017 9:30:00 AM

The telecom industry is witnessing the start of a profound transformation process that will allow Communication Service Providers to evolve into Digital Service Providers. The promise is to utilize new cloud, software, IoT and big data technologies to provide intelligent connectivity and value added digital services to consumers, enterprises and various industry segments. This includes the connectivity and management of smart factories (Industry 4.0), smart connected vehicles (autonomous driving), smart grid networks or SD-WAN networks for enterprises. This also includes digital services to consumers, such as connected homes, virtual-reality gaming and rich high-definition multi-media entertainment catalogues.

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Topics: OSS, Virtualization, NFV, IoT, Analytics, Automation, 5G, CSP Digital Transformation

Digital OSS for the Digital World

Posted by Sandeep Raina on Mar 28, 2017 12:39:11 PM

Digital businesses and digital networks are all about high speed communication, dynamic network orchestration and on-demand services. Without an overhaul of current Operation Support Systems (OSS), service providers will be up against big operational challenges to realize their digital business objectives.

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Topics: OSS, NFV, IoT, Automation, CSP, Digital Transformation, Telco Cloud

Connectivity Assurance for the IoT Service Provider

Posted by Sandeep Raina on Mar 15, 2017 9:30:00 AM

The success of IoT is dependent on two key elements of the IoT ecosystem: performance of the things (sensored devices) and performance of the networks that connect them. The latter offers a greater risk to the Service Provider, as the devices often are required to have very reliable and high quality connectivity to support the services offered to some high-revenue industry verticals.

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Topics: OSS, Fault Management, IoT, Analytics, Automation & Orchestration, Digital Service Quality Management, OSS Transformation, Performance Management, Service Quality Management, Customer behavior

Simplify Operations for the Telco Cloud

Posted by Sandeep Raina on Feb 28, 2017 8:55:39 AM

As CSPs undergo digital transformation - which means offering digital services through a Telco Cloud environment – they face a whole set of operational challenges, including operating a new virtualized network, focusing on customer experience more than before and providing high reliability and availability for upcoming IoT services. Simplifying the operations can help in tackling these challenges.

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Topics: OSS, NFV, IoT, Analytics, Automation & Orchestration, CSP Digital Transformation, Network Function Virtualization, Digital Service Quality Management, OSS Transformation, Digital Transformation, Service Quality Management, Customer behavior, SDN, Telco Cloud

Service Quality in Virtualized Networks

Posted by Sandeep Raina on Feb 23, 2017 8:30:00 AM

For a digital service provider, virtualization promises the creation and deployment of new services in shorter time periods, down from a few months to a few days. NFV technology offers the required agility in creation, modification and retiring of services. However, to assure the QoS of NFV-based services, the role of an enhanced Service Quality Management (SQM) system is key.

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Topics: OSS, NFV, IoT, Analytics, Automation & Orchestration, CSP Digital Transformation, Digital Service Quality Management, OSS Transformation, Customer behavior, SDN

Assuring the Telco Cloud

Posted by Sandeep Raina on Feb 21, 2017 4:00:00 PM

As CSPs undergo digital transformation - which means running their business out of a cloud, selling digital services and operating like web-scale internet companies - assuring the Telco Cloud business will take high priority. With networks virtualizing, services digitalizing and IoT looming large, the business risks are much higher than envisaged. Assurance of the Telco Cloud network and services will be key in assuring the new Telco Cloud business.

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Topics: OSS, NFV, IoT, Analytics, Automation & Orchestration, CSP Digital Transformation, Network Function Virtualization, Digital Service Quality Management, OSS Transformation, Network Monetization, Digital Transformation, Service Quality Management, Customer behavior, SDN, Telco Cloud

Intelligence for the Telco Cloud

Posted by Sandeep Raina on Feb 13, 2017 10:00:00 AM

The Telco Cloud, defined as virtualized infrastructure to run digital services and agile operations, has not only paved the way for digitalization of CSP businesses, but also opened up new avenues for data monetization.

Through 2017, CSPs will continue to make investments in analytics to drive focused investments in network and services, manage customer experience better and personalize services. To support this, data monetization solutions that offer customer intelligence out of a Telco Cloud and how it can be monetized will be critical and much in demand.

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Topics: OSS, NFV, IoT, Analytics, Automation & Orchestration, CSP Digital Transformation, Network Function Virtualization, Digital Service Quality Management, OSS Transformation, Network Monetization, Digital Transformation, Service Quality Management, Customer behavior, SDN, Telco Cloud

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