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MYCOM OSI Network Performance Management Case Study | AfricaCom’14

Posted by Dr. Konstantinos Stavropoulos on Nov 7, 2014 5:06:00 PM

MYCOM OSI is participating in this year’s AfricaCom event, and will be delivering a Masterclass presentation on November 11 at 12.30pm. The presentation is a Case Study entitled ‘How Tier-1 Communications Service Providers use network performance management to enhance Quality of Service, reduce customer churn and deliver cost-optimized service-centric network operations’.

This Case Study focuses on a leading mobile CSP who wanted to transform its operations and offer differentiated services based on network quality. The CSP needed a robust and scalable performance management solution to deal with the complexity of its multi-technology, multi-vendor and multi-domain network. The presentation will describe the technical reasons why the CSP selected the MYCOM OSI NIMS-PrOptima™ solution, and will also highlight the benefits achieved with regard to service and network quality, customer complaints and operational efficiency after deploying this solution.

Topics: OSS, Network Performance Management, PrOptima, AfricaCom

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