Customer Testimonials

    Globe Telecom & MYCOM OSI Case Study

    User Group Meeting 2017

     

    User Group Meeting 2016

     

    User Group Meeting 2014 (PrOptima™)

    User Group Meeting 2014 (NetExpert™)

    User Group Meeting 2013

    Customer Webinars

    Vodafone India Case Study: Building a Centralized Super NOC for 150M subscribers

    See how a leading mobile service provider radically changed its operational systems to increase operational efficiency, improve customer experience and optimize revenue. The topics covered include Super Network Operations Centre (SNOC) consolidation, end-to-end visibility through unified network performance intelligence, and proactive operations including rapid service/network root cause analysis.

    Maxis Case Study: Beyond Monitoring – Network Management OSS Best Practices

    See how a leading mobile service provider has moved beyond fundamental fault monitoring to intelligent and proactive network management, deriving technical and business benefits as a result. The topics covered include site management, environmental alarm correlation, rich object modeling incorporating inventory, and alert information enrichment.

    Vodafone Netherlands Case Study: Breaking Silos to Assure Seamless Customer Experience

    See how a leading mobile service provider has created an end-to-end service assurance view to evaluate the impact of service issues on its customers and to use that knowledge to improve customer experience. The topics covered include proactive service impact analysis and root cause assessment, action automation, prioritization of revenue-affecting service outages/degradations, and trouble-ticket streamlining.

    Case Study: How Vodafone Netherlands reduced Churn to nearly zero with Proactive Service Management

    See how a leading mobile service provider used Proactive Service Management within its Change Management process to predict, analyze and manage the impact of network resource changes on key customers and reduced churn to nearly zero. The topics covered include accelerated root-cause detection, enhanced task prioritization, and improved customer communication as part of efficient incident management for better service quality and end-user experience.

    Telenor Norway Case Study: Managing Network Performance during Europe’s largest RAN Swap

    See how a leading mobile service provider successfully completed a radio access network equipment swap as part of its effort to increase broadband capacity and to launch new services. The topics covered include multi-technology challenges, reactive and proactive management of service quality and customer experience, importance of network performance management and processes to support it, and seamless network migration.

    MYCOM OSI Webinars

    How to transform CSPs into digital businesses: OSS first steps

    Join Clare McCarthy, Practice Leader for Telecom Operations and IT at Ovum, and Sandeep Raina, Product Marketing Director at MYCOM OSI for an insight into the first steps of developing OSS for Future Digital Networks and the use cases that drive end-to-end management.

    How to transform CSPs into digital businesses: OSS first steps - Webinar

    Network Analytics Webinar: Creating Better Customer Experience and New Revenues

    The recent TM Forum Quick Insight Report ‘Network Analytics – Creating Better Customer Experience and New Revenues’ reveals network analytics can play a major role in driving business improvements and ultimately service provider share price increase. This webinar covers key findings from the report including a summary of lessons learned through a series of service provider interviews.

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    Performance Management

    Discover how to proactively manage the performance

    of multi-domain networks and services and learn more

    about 4 Use Cases:

    1. Smart NOC/SOC Support

    2. RAN Analysis and Parameter Audit

    3. Flexible KPIs/Reports/Alarms

    4. Multi-domain Performance Management

    Fault Management

    Discover how to correlate and fix faults across your

    network and assess the impact on your services and

    learn more about 4 Use Cases:

    1. Large or Multi-Opco Networks

    2. Accelerated Fault Management

    3. LTE Service Impact

    4. Efficient Actionable Alerting

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    webinar_india

    Automation & Orchestration

    Discover how automate workflows for network optimization

    to increase operational efficiency and learn more about

    4 Use Cases:

    1. Site Outage Detection and Healing

    2. Network Congestion Management

    3. Configuration Parameter Audit

    4. QoS Violation in NFV

    Network Analytics

    Discover how to use network analytics for deeper insight

    into investment-critical decisions and learn more about

    3 Use Cases:

    1. Strategic Capacity Planning

    2. Congestion Resolution

    3. Usage Driven Optimization

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    MYCOM OSI Executive Interviews

    TM Forum Digital Transformation World 2018

    CEO of MYCOM OSI on winning TM Forum Excellence Award 2018

    President and CTO on how MYCOM OSI is leading the transformation of OSS

    Mobile World Congress 2018

    MYCOM OSI VP Solutions on how its Cloud-native Solutions Benefit CSPs at MWC18

    CTO of MYCOM OSI on Next Generation Cloud-native Assurance Platform at MWC18

    MYCOM OSI CTO on 5G and Extreme Automation of Assurance and Analytics at MWC18

    CTO of MYCOM OSI on AI and Machine Learning and how it impacts Assurance at MWC18

    MYCOM OSI CEO discusses Cloud-based Assurance and Subscription Model at MWC18

    CTO of the Year Roundtable and Awards

    MYCOM OSI CEO, Payam Taaghol, talks about virtualization and the road to 5G

    Interview with Payam Taaghol, CEO of MYCOM OSI - CTO Of The Year Roundtable and Awards 2018

    TM Forum Live! 2017

    MYCOM OSI President and CTO, Mounir Ladki, talks about NFV deployment and management at TM Forum Live! 2017

    MYCOM OSI Product Management Director, Yoann Foucher, demonstrates ‘5G Service Operations: Closed Loop Assurance of 5G Network Slices’

    MYCOM OSI Product Management Director, Yoann Foucher, demonstrates ‘5G Service Operations: Closed Loop Assurance of 5G Network Slices’ (teaser)

    MYCOM OSI on how TM Forum Open APIs are used to help CSPs overcome their immediate challenges

    '5G Service Operations: Closed Loop Assurance of 5G Network Slices' Catalyst video presentation

    Mobile World Congress 2017

    MYCOM OSI CEO, Payam Taaghol, on network virtualization's imminent business challenges and opportunities

    MYCOM OSI President and CTO, Mounir Ladki, talks at MWC 2017 on why his Net Neutrality prediction was proven right

    MYCOM OSI CEO, Payam Taaghol, talks about Telco Cloud and Assurance at MWC 2017

    TM Forum Live! Asia 2016

    MYCOM OSI President and CTO, Mounir Ladki, explains why communications service providers need to evolve towards digital service providers

    TM Forum Live! 2016

    MYCOM OSI CEO, Payam Taaghol, describes the customer success behind our award wins at TM Forum Live! 2016

    MYCOM OSI President & CTO, Mounir Ladki, explains key points from his talks on Analytics and 5G at TM Forum Live! 2016

    MYCOM OSI VP Solutions, Dirk Michel, describes the newly announced Early Warning System solution at TM Forum Live! 2016

    Mobile World Congress 2016

    MYCOM OSI CEO, Payam Taaghol, shares company's recent developments at MWC 2016

    MYCOM OSI President and CTO, Mounir Ladki, talks about vision and launch of EAA at MWC 2016

    MYCOM OSI VP Solutions, Dirk Michel, discusses latest NOC/SOC solutions at MWC 2016

    MYCOM OSI CEO, Payam Taaghol, talks about the effects of IoT on Operators at MWC 2016

    TM Forum Live! 2015

    Payam Taaghol, MYCOM OSI CEO, talks about simplification of networks at TM Forum Live! 2015

    MYCOM OSI President and CTO, Mounir Ladki, speaks about the challenges CSPs face and a new solution for NFV at TM Forum Live! 2015

    MYCOM OSI CEO, Payam Taaghol, talks about progress since MYCOM's acquisition of OSI and the company's vision at TM Forum Live! 2015

    Mobile World Congress 2015

    Payam Taaghol, MYCOM OSI CEO, talks at Mobile World Live TV at MWC 2015

    Mounir Ladki, President and CTO of MYCOM OSI, speaks about the key trends at MWC 2015

    MYCOM OSI CEO, Payam Taaghol, talks changing market dynamics at MWC 2015

    More executive interviews

    Payam Taaghol, CEO of MYCOM OSI, talks about TM Forum Management World 2013 and Digital Storm

    President and CTO of MYCOM OSI, Mounir Ladki, talks about new Service and Network Performance Management Solution 2013

    Payam Taaghol, CEO at MYCOM OSI, talks at TM Forum Live! 2014 about the acquisition of OSI by MYCOM

    MYCOM OSI User Group Meeting Highlights & Customer Comments

    User Group Meeting 2017

     

    User Group Meeting 2016

    User Group Meeting 2014 (NetExpert™)

    User Group Meeting 2014 (PrOptima™)

    User Group Meeting 2013