Customer Centricity Solutions for Next Generation NOC/SOCs | Brochure

 

Learn about the high-level features, benefits and capabilities of MYCOM OSI's Customer Centricity Solutions for Next Generation NOC/SOCs

 

Customer Centricity Solutions for Next Generation NOC/SOCs

 

MYCOM OSI Customer Centricity Solutions provide an efficient framework by combining NOC/SOC methodologies, tools and CSP processes, leading to effective service quality management and improved customer experience. These solutions enable operations to continually sample customer/service/network assurance data streams, identify potentially impacted customers and automatically notify, as well as apply, preventative measures based on efficient correlation between multiple data sources, thus enabling proactive customer problem management.