MYCOM OSI provides deep telecom expertise and solutions in areas fundamental to network and service quality, the primary contributor to customer experience, loyalty and churn. It is a leading independent provider of Next Generation Assurance, Automation and Analytics solutions to the world’s largest Communications Services Providers (CSPs).
Our telecom-centric solutions for Performance Management, Fault Management, Service Quality Management, Automation & Orchestration, and Network Analytics:
Telecom networks are large, complex and ever-changing making it difficult in reality to implement solutions that appear simple on paper. Unlike competitor software providers, MYCOM OSI’s focus has been 100% on telecoms networks for some twenty five years, so it is recognized by Tier 1 CSPs and global Systems Integrators as having the deep knowledge, experience and expertise that is critical to ensure successful real-world implementations of Service Assurance, Automation/Orchestration, and Analytics solutions.
MYCOM OSI was formed in 2014 by combining two leading Telecom industry Service Assurance software providers – MYCOM and OSI. The heritage of MYCOM (Est. 1997) is in Network Performance Management, and OSI (Est. 1989) in Fault Management, with both later evolving Service Management capabilities. Today, MYCOM OSI provides deep telecom expertise and solutions in areas fundamental to network and service quality, the primary contributor to customer experience, loyalty and churn.
MYCOM OSI serves Tier 1 CSPs globally and is headquartered in London, UK with 250+ staff in offices worldwide 100% focused on service assurance of telecoms networks.
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'Our experience was that the reality of supporting innovative products and services with multiple equipment vendors across multiple domains in a complex and ever-changing network is not a trivial challenge. We required a reliable, unified network performance management system with converged data, reporting and analytics across all domains in our Mobile network. We selected MYCOM OSI because they demonstrated to us that their NIMS-PrOptima™ network performance management solution is the best for doing this'
Amilcar Safeca, Deputy CEO, UNITEL