CEO Perspective: Ringing the changes in OSS

Posted by Ian Meakin on Nov 6, 2018 11:35:23 AM

Mobile Europe interview with Payam Taaghol, CEO, MYCOM OSI

Originally printed as a front cover profile in Mobile Europe Magazine & European Communications Q3 2018, click here to read the magazine.

MYCOM OSI: Ringing the changes in OSS

2018 is proving a busy year for MYCOM OSI, as the global CSP community wakes up to the instrumental role cloud-based service quality assurance can play in realising autonomic networks.

The more ambitious CSPs’ plans, the more critical it is that they can support the QoE with a light and eventually no operational touch – tracking everything in one place, and leaning on the latest technology to enable predictive analytics, automation and self-learning.

In this exclusive interview with Mobile Europe and European Communications, Payam Taaghol, MYCOM OSI’s CEO, sets out his vision and describes the transformations his company has already made possible.

 

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Topics: Telco Cloud, Awards, Digital Transformation, OSS Transformation, 5G, Business Transformation, Service Assurance, OSS

View from the top – latest digital transformation insights from executives at TM Forum Digital Transformation World 2018

Posted by Mounir Ladki, President and CTO, MYCOM OSI on Jun 27, 2018 3:39:39 PM

In May 2018, TM Forum held their annual flagship conference, Digital Transformation World (DTW), in Nice, France. This leading industry event was a rich and inspiring gathering of industry experts and CIOs/CTOs exchanging visionary ideas and sharing experiences about the latest advancement in our industry.

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Topics: NFV, IoT, 5G, SDN, Telco Cloud, Service Assurance, Artificial Intelligence, Digital Transformation, CSP

Digital OSS for the Digital World

Posted by Sandeep Raina on Mar 28, 2017 12:39:11 PM

Digital businesses and digital networks are all about high speed communication, dynamic network orchestration and on-demand services. Without an overhaul of current Operation Support Systems (OSS), service providers will be up against big operational challenges to realize their digital business objectives.

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Topics: OSS, Digital Transformation, Telco Cloud, Automation, NFV, IoT, CSP

Simplify Operations for the Telco Cloud

Posted by Sandeep Raina on Feb 28, 2017 8:55:39 AM

As CSPs undergo digital transformation - which means offering digital services through a Telco Cloud environment – they face a whole set of operational challenges, including operating a new virtualized network, focusing on customer experience more than before and providing high reliability and availability for upcoming IoT services. Simplifying the operations can help in tackling these challenges.

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Topics: OSS, OSS Transformation, NFV, SDN, Network Function Virtualization, IoT, CSP Digital Transformation, Digital Transformation, Digital Service Quality Management, Service Quality Management, Analytics, Customer behavior, Telco Cloud, Automation & Orchestration

Assuring the Telco Cloud

Posted by Sandeep Raina on Feb 21, 2017 4:00:00 PM

As CSPs undergo digital transformation - which means running their business out of a cloud, selling digital services and operating like web-scale internet companies - assuring the Telco Cloud business will take high priority. With networks virtualizing, services digitalizing and IoT looming large, the business risks are much higher than envisaged. Assurance of the Telco Cloud network and services will be key in assuring the new Telco Cloud business.

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Topics: OSS, OSS Transformation, NFV, SDN, Network Function Virtualization, IoT, CSP Digital Transformation, Digital Transformation, Digital Service Quality Management, Service Quality Management, Analytics, Customer behavior, Network Monetization, Telco Cloud, Automation & Orchestration

Intelligence for the Telco Cloud

Posted by Sandeep Raina on Feb 13, 2017 10:00:00 AM

The Telco Cloud, defined as virtualized infrastructure to run digital services and agile operations, has not only paved the way for digitalization of CSP businesses, but also opened up new avenues for data monetization.

Through 2017, CSPs will continue to make investments in analytics to drive focused investments in network and services, manage customer experience better and personalize services. To support this, data monetization solutions that offer customer intelligence out of a Telco Cloud and how it can be monetized will be critical and much in demand.

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Topics: OSS, OSS Transformation, NFV, SDN, Network Function Virtualization, IoT, CSP Digital Transformation, Digital Transformation, Digital Service Quality Management, Service Quality Management, Analytics, Customer behavior, Network Monetization, Telco Cloud, Automation & Orchestration

Leveraging OSS for network monetization and digital service assurance

Posted by Mounir Ladki, President and CTO, MYCOM OSI on Dec 5, 2016 5:00:00 PM

Digitization of businesses and virtualization of networks promise business benefits but are also introducing new challenges for the communications service providers.

Ongoing exponential increase in data consumption by subscribers, especially of video applications and OTT, has taken a toll on the capacity of mobile networks, forcing CSPs to carry out continuous expensive capacity upgrades. In this context, IoT will only exacerbate the problem by adding another layer of traffic to the existing CSP networks.

Through customer-centric analytics, which offer insights into customer behavior, trends and predictions, a new approach to the resolution of capacity problems can be introduced. Carrier-grade business analytics with automation capabilities can solve critical capacity bottlenecks. Using such analytics (real-time and non-real-time), CSPs can trigger automatic processes for proactive or prescriptive actions to solve capacity issues.

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Topics: OSS, OSS Transformation, NFV, SDN, Network Function Virtualization, IoT, CSP Digital Transformation, Digital Transformation, Digital Service Quality Management, Service Quality Management, Analytics, Customer behavior, Network Monetization

Leveraging OSS for business benefits in digital networks

Posted by Sandeep Raina on Nov 25, 2016 12:00:00 PM

With transformation and incremental evolution of current OSS systems, the CSP’s digital business can realize digital business benefits faster

It is well acknowledged that digitization of services and networks reduces capex as well as overall cost of operation and allows launching services that are tuned to the customer needs. The future digital network, a multi-layer composite of NFV/SDN, IoT and 5G, will be technically equipped to meet the digital service demands of customers over the next 10 years. In this period, in order to make the digital business successful, OSS will play an instrumental role in supporting the required dynamicity, speed and scale of the digital networks and services.

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Topics: OSS, OSS Transformation, NFV, SDN, Network Function Virtualization, IoT, 5G, CSP Digital Transformation, Digital Transformation, Digital Service Quality Management, Service Quality Management, Analytics, Customer behavior, Network Monetization

Overcoming OSS barriers for future digital networks

Posted by Sandeep Raina on Oct 4, 2016 3:00:00 PM

Current Operation Support Systems need to quickly transform and evolve so that they can support and enable the future digital networks.

The future digital networks will be associated with high-volume, high-speed data transfers, on-demand services based on customer preference and dynamic orchestration of the resources. These networks will be a multi-layer composite of NFV/SDN, IoT and 5G, and will continue to meet the demands of customers over the next 8-10 years. To make digital business successful, OSS will need to quickly evolve and start supporting the expected dynamicity, speed and scale of the future digital networks. To achieve this, new OSS technologies and functionalities will be incorporated into the current OSS systems in incremental steps.

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Topics: Automation, Orchestration, CSP Digital Transformation, CSP requirements, Digital Transformation, IoT, NFV, OSS, OSS Transformation, Fault Management, Performance Management, Service Quality Management

Challenges in building OSS for future digital networks

Posted by Sandeep Raina on Sep 16, 2016 2:00:00 PM

Future digital networks will be associated with high speed communication, on-demand services and dynamic network orchestration. Current Operation Support Systems (OSS) will struggle in the future digital ecosystem.

The future digital networks are being designed to make digital business a success for the communication service providers and to offer competitive, advanced digital services to their customers. The networks of the future will be predominantly cloud based (virtualized), managing higher volumes of data at higher speeds and ensuring reliable connections between sensored devices. This means that new management techniques have to be incorporated for managing the networks, so that they deliver the expected dynamicity, speed and scale. This will require build-up of the capabilities of the underlying Operation Support System, especially reliability and real-time orchestration.

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Topics: Automation, Orchestration, CSP Digital Transformation, CSP requirements, Digital Transformation, IoT, NFV, OSS, OSS Transformation, Fault Management, Performance Management, Service Quality Management

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