Service management for the Telco Cloud

Posted by Sandeep Raina on May 8, 2017 9:00:00 AM

There is a resurgence in the use of Service Quality Management (SQM) for digital service operations. The reasons for SQM’s growing importance are the introduction of Internet of Things (IoT), which gained significant momentum in 2016, and the anticipated rollout of NFV-based services in 2017. Both reasons expect the current functionality of an SQM system to be extended to cover the high speed and scale demands of a digital service environment.

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Topics: Service Quality Management, NFV, IoT, CSP Digital Transformation, Automation, Analytics

Digitalization of telco business and the role of service assurance

Posted by Mounir Ladki, President and CTO, MYCOM OSI on May 3, 2017 10:30:00 AM

CSPs need to simplify and rationalize their service assurance systems across all networks: mobile and fixed, enterprise and IT/data center, so that they can be maintained at peak performance and maximize the utilization of the network resources. As a consequence of evolving digitalization, there is a great need to build operation centers that are predictive, customer-centric, analytics-driven and highly automated to help CSPs achieve speed and massive opex savings.

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Topics: CSP Digital Transformation, Service Assurance, Service Quality Management, IoT, Automation, Virtualization, Analytics

Developing a blueprint for zero touch, end-to-end service orchestration across hybrid and multiple networks

Posted by Mounir Ladki, President and CTO, MYCOM OSI on Apr 12, 2017 9:30:00 AM

The telecom industry is witnessing the start of a profound transformation process that will allow Communication Service Providers to evolve into Digital Service Providers. The promise is to utilize new cloud, software, IoT and big data technologies to provide intelligent connectivity and value added digital services to consumers, enterprises and various industry segments. This includes the connectivity and management of smart factories (Industry 4.0), smart connected vehicles (autonomous driving), smart grid networks or SD-WAN networks for enterprises. This also includes digital services to consumers, such as connected homes, virtual-reality gaming and rich high-definition multi-media entertainment catalogues.

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Topics: CSP Digital Transformation, 5G, Automation, Analytics, IoT, NFV, OSS, Virtualization

Digital OSS for the Digital World

Posted by Sandeep Raina on Mar 28, 2017 12:39:11 PM

Digital businesses and digital networks are all about high speed communication, dynamic network orchestration and on-demand services. Without an overhaul of current Operation Support Systems (OSS), service providers will be up against big operational challenges to realize their digital business objectives.

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Topics: OSS, Digital Transformation, Telco Cloud, Automation, NFV, IoT, CSP

Overcoming OSS barriers for future digital networks

Posted by Sandeep Raina on Oct 4, 2016 3:00:00 PM

Current Operation Support Systems need to quickly transform and evolve so that they can support and enable the future digital networks.

The future digital networks will be associated with high-volume, high-speed data transfers, on-demand services based on customer preference and dynamic orchestration of the resources. These networks will be a multi-layer composite of NFV/SDN, IoT and 5G, and will continue to meet the demands of customers over the next 8-10 years. To make digital business successful, OSS will need to quickly evolve and start supporting the expected dynamicity, speed and scale of the future digital networks. To achieve this, new OSS technologies and functionalities will be incorporated into the current OSS systems in incremental steps.

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Topics: Automation, Orchestration, CSP Digital Transformation, CSP requirements, Digital Transformation, IoT, NFV, OSS, OSS Transformation, Fault Management, Performance Management, Service Quality Management

Challenges in building OSS for future digital networks

Posted by Sandeep Raina on Sep 16, 2016 2:00:00 PM

Future digital networks will be associated with high speed communication, on-demand services and dynamic network orchestration. Current Operation Support Systems (OSS) will struggle in the future digital ecosystem.

The future digital networks are being designed to make digital business a success for the communication service providers and to offer competitive, advanced digital services to their customers. The networks of the future will be predominantly cloud based (virtualized), managing higher volumes of data at higher speeds and ensuring reliable connections between sensored devices. This means that new management techniques have to be incorporated for managing the networks, so that they deliver the expected dynamicity, speed and scale. This will require build-up of the capabilities of the underlying Operation Support System, especially reliability and real-time orchestration.

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Topics: Automation, Orchestration, CSP Digital Transformation, CSP requirements, Digital Transformation, IoT, NFV, OSS, OSS Transformation, Fault Management, Performance Management, Service Quality Management

How to unjumble OSS

Posted by Sandeep Raina on Sep 16, 2015 10:04:00 AM

Banner_blog_5Consolidation is not a buzz word. It is a biz word. This is because network consolidation in a telecom operator network cuts down costs (operational costs and infrastructure costs). Consolidation of OSS systems also reduces the operator costs tremendously. If you add automation to it, the results are remarkable. Not only does efficiency increase, but also the quality and speed. This is because you remove elements of human error, inefficient repetition, and decrease time for delivery of new services.

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Topics: Service Assurance, OSS, Network Performance Management, Fault Management, NFV, Analytics, Automation, Network Analytics

Explore the MYCOM OSI solutions at TM Forum Live! 2015

Posted by Dafni Kontodima on May 1, 2015 3:01:00 PM

In the fast-moving telecoms world, network quality is now more than ever a key differentiator for Communications Service Providers (CSPs), as it is considered to have an impact on customer retention1. Yet 50% of subscribers may churn this year2. MYCOM OSI will be at TM Forum Live! in Nice, from 1st to 4th June, to address this and many more challenges that CSPs face. Drawing from its experience working with Tier 1 CSPs, the MYCOM OSI executive team will discuss how its Service Assurance platform optimizes the network and service quality whilst reducing operational and capital expenditure and customer churn.

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Topics: Service Assurance, TM Forum, Catalyst, Analytics, Automation

The Dawn of the Smart World: Observations from Mobile World Congress 2015

Posted by Dr. Konstantinos Stavropoulos on Mar 10, 2015 3:34:44 PM

Last week, MYCOM OSI participated in Mobile World Congress 2015, Barcelona (www.mobileworldcongress.com). From March 2 to March 5, MYCOM OSI met with customers, prospects, partners, analysts and journalists, launched new products for Network Analytics (ProInsight™) and for Automation & Orchestration (ProActor™), introduced a new TM Forum report on Network Analytics, and announced joining the UK’s leading 5G research initiative (5G Innovation Center, 5GIC).

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Topics: Virtualization, NFV, IoT, Big Data, Smart World, Analytics, Internet of Things, Automation, Mobile World Congress, Orchestration, CSP concerns, 5G

Smart Networks for a Smart World: MYCOM OSI at Mobile World Congress 2015

Posted by Dr. Konstantinos Stavropoulos on Feb 9, 2015 10:21:00 AM

MYCOM OSI is participating in Mobile World Congress 2015, which is taking place in Barcelona, Spain, from March 2 to March 5. A key area of interest for the ‘world’s greatest mobile event’ is the way that mobile technology is transforming our lives by connecting not just people but also ‘smart’ devices and thus laying the foundation of smart homes, smart cities and a brave new – smart – world.

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Topics: Virtualization, Revenue growth, Business Transformation, M2M, IoT, Big Data, Smart World, Analytics, Internet of Things, Automation, Mobile World Congress

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