Manage digital experiences and hybrid networks with an award-winning carrier-grade solution. Enable digital, IoT and 5G services with a cloud native platform. Deliver agility, scale and efficiency with automated digital operations.
MYCOM OSI’s cloud-native Experience Assurance & Analytics (EAA) suite of applications visualizes, automates and optimizes digital experiences and service and network quality across hybrid telco and IT networks by integrating real time assurance with closed-loop automation and analytics driven by AI/Machine Learning.
EAA governs global digital experience and network and service quality with an intelligence platform that monitors, detects and heals by directing local orchestrators, driving digital transformation initiatives towards autonomic network management.
With the industry’s largest catalogue of smart data adaptors, EAA supports multi-domain, multi-technology, multi-vendor hybrid (virtual and physical) Telco (3G/4G/5G RAN, Backhaul/transmission, Core, Messaging) and IT (Cloud/Datacenter/Application) network domains. EAA integrates with and monitors all components within NFV/SDN and Cloud architectures from infrastructure to virtual functions and orchestrators and provides assurance of both IoT connectivity and devices.
With the industry’s largest catalogue of smart data adaptors, EAA supports multi-domain, multi-technology, multi-vendor hybrid (virtual and physical) Telco (3G/4G/5G RAN, Backhaul/transmission, Core, Messaging) and IT (Cloud/Datacenter/Application) network domains. EAA integrates with and monitors all components within NFV/SDN and Cloud architectures from infrastructure to virtual functions and orchestrators and provides assurance of both IoT connectivity and devices.
With the industry’s largest catalogue of smart data adaptors, EAA supports multi-domain, multi-technology, multi-vendor hybrid (virtual and physical) Telco (3G/4G/5G RAN, Backhaul/transmission, Core, Messaging) and IT (Cloud/Datacenter/Application) network domains. EAA integrates with and monitors all components within NFV/SDN and Cloud architectures from infrastructure to virtual functions and orchestrators and provides assurance of both IoT connectivity and devices.
Processing billions of data records per hour from large scale hybrid Telco and IT networks, EAA integrates disparate assurance data into a single view correlating network performance with service quality and customer experience. It is enriched with virtually any data type including customer, native and OTT service, device, probe and network/service model data, and integrates with streaming, real time and non-real time big data frameworks including data lakes and Kafka Universal data bus.
Processing billions of data records per hour from large scale hybrid Telco and IT networks, EAA integrates disparate assurance data into a single view correlating network performance with service quality and customer experience. It is enriched with virtually any data type including customer, native and OTT service, device, probe and network/service model data, and integrates with streaming, real time and non-real time big data frameworks including data lakes and Kafka Universal data bus.
EAA analytics transforms big data on utilization, impact and behavior of device, customer, service, network and IT into actionable intelligence to drive planning and operations decisions, real time predictions and closed loop automation. AI/Machine Learning is applied across data preparation, discovery, analysis, prediction and prescriptive capabilities to deliver smart analytics.
EAA automation ranges from assisted workflows through to open loop and closed loop automation that provides autonomous, zero-touch operations and can be enhanced with AI/ML-driven analytics. Its open, programmable algorithms and decision trees provide full control and embed organizational expertise. Automation is used to deploy and operate the EAA platform and orchestrate operational and IT processes.
EAA provides real time surveillance, end to end visualization and proactive management of digital experience, service quality, and network performance/faults with automated top-down root cause and bottom-up service impact analyses and dynamic unified network/service inventory and topology. Zero touch operations is achieved through embedded automation.
EAA Cloud Platform reduces system deployment and operations effort by 75% through cloud technology and agile DevOps. It provides common services to EAA applications for data management, Open APIs and integration with traditional, cloud and IoT ecosystems. Its microservices and container architecture enables infrastructure independence, flexibility and cost efficiency as well as elastic scaling and high availability.
MYCOM OSI’s Assurance Cloud™ visualizes, automates and optimizes digital experiences as well as service and network quality across hybrid telco and IT networks by integrating real time assurance with closed loop automation and analytics driven by Artificial Intelligence/Machine Learning.
Powered by MYCOM OSI's Experience Assurance and Analytics™ (EAA) suite of applications, it governs global digital experience as well as service and network quality with an intelligence platform that monitors, detects and heals by leveraging local orchestrators, driving digital transformation initiatives towards autonomic network management.
EAA is available as a cloud service on public and private clouds.
New open architecture for OSS/BSS to drive CSPs digital tranformation
Solution offers Automated Assurance across hybrid NFV networks
Evolving Automated Assurance forSmart DSPs
New open architecture for OSS/BSS to drive CSPs digital tranformation
See how a leading Communication Service Provider has implemented automated, proactive and service-oriented Network Operation Center assurance solutions within a major OSS transformation project, and learn what technical and business benefits have been realized.
Request Case StudyListen to the views of customers and partners about MYCOM OSI’s technology, company and user group meetings. Also hear from leading industry standards organizations and ecosystems partners about MYCOM OSI’s participation in the industry move to cloud native.
Find Out MoreLearn more about the TM Forum Catalyst 2018 5G proof of concepts - '5G Intelligent Service Planning and Optimization' and '5G Intelligent Service Operations' demonstrating closed loop, automated, real-time assurance of dynamic, on-demand network slices
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“Both O2 and E-Plus independently used MYCOM OSI PrOptimaTM performance management systems successfully for many years prior to the network merger, and although we comprehensively evaluated other solutions in the market, MYCOM OSI was re-confirmed as the leading solution”
“MYCOM OSI provides a dynamic, scalable and reliable solution that we can depend on to offer competitive IP broadband service SLAs to corporate customers”
“MYCOM OSI were the best fit for our strategy of delivering a quality and reliable network experience for all of our customers”
Article written by Ray Le Maistre, Editor in Chief - Light Reading, and published on Light Reading on 30/11/2018
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